Returns & Refund Policy

We want you to love your Entirely Kids products. If there is a problem with your order, please contact us and we'll be happy to help.

Change of Mind

Please choose carefully, as we do not offer refunds or exchanges for change of mind.

Faulty, Damaged or Incorrect Items

If your item arrives faulty, damaged, incorrect, or does not meet the consumer guarantees under Australian Consumer Law, please contact us with your order number and photos of the issue where appropriate.

We will provide a repair, replacement, refund or other remedy as required under Australian Consumer Law.

Where we require a faulty or incorrect item to be returned, Entirely Kids will cover reasonable return postage costs as required by law.

Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy limits your rights or remedies under Australian Consumer Law.

Contact Us

To request assistance with an order, please contact us through our website and include your name, order number and details of the issue.

Entirely Kids
www.entirelykids.com.au

Last updated: September 2026